Armel Casapao has more than 10 years of solid experience in people and client Management in service outsourcing industry. He previously handled different projects and operations such as Contact Center Operation, Food delivery, Electric Utilities, Telcos, Retail & Merchandising and Logistics.
Mr. Casapao was previously engaged in an organization that holds a position of Special Assistant to the President and Operations Manager. He acted as the strategic-thinker and served as sounding-board with respect to the ideas and strategy of the operations. His role is multidimensional, working closely to assist and support the President in human resource, executive and administrative responsibilities.
He became a Data Privacy Officer (DPO) of an outsourcing organization that led enterprise security and oversaw the organization’s data protection strategy and its implementation to ensure compliance with the National Privacy Commission (NPC).
Currently, he’s managing an operation with the country’s largest ground handling company in the Aviation Sector. He holds degree in Computer Science and also took Advance Diploma in Computer Studies at Informatics International Computer Institute.